Shipping policy

Shipping

We ship orders worldwide using Nova Post / Nova Poshta international delivery services.

Order Processing

Orders are usually processed and prepared for shipment within 1–3 business days after payment is confirmed.

Estimated Delivery Times

Europe: approximately 3–7 business days

USA and Canada: approximately 7–14 business days

Other international destinations: approximately 7–21 business days

Please note that delivery times are estimates and may vary depending on the destination, customs clearance, local delivery services, weekends, and public holidays.

Once your order has been shipped, you will receive tracking information so you can follow your parcel.

Shipping Cost

Shipping costs depend on the destination, parcel weight, and available delivery method. The final shipping cost is calculated during checkout or confirmed before shipment.

Customs Duties and Taxes 

By placing an order, the Buyer acknowledges and agrees that any customs duties, import taxes, value-added taxes (VAT), goods and services taxes (GST), brokerage fees, customs clearance fees, handling fees, and any other governmental or carrier-imposed charges arising from the importation of the purchased goods into the destination country (collectively, the "Import Charges") shall be the sole responsibility of the Buyer.

Unless expressly stated otherwise in the product listing, checkout page, shipping method description, or order confirmation, all orders are shipped on a duties-and-taxes-unpaid basis, and Import Charges are not included in the purchase price or shipping charges paid to the Seller.

Where a product listing, shipping method, or checkout process explicitly states that duties and taxes are included in the purchase price or shipping cost (DDP – Delivered Duty Paid), the applicable Import Charges will be paid by the Seller on behalf of the Buyer to the extent specified in such offer.

The Buyer agrees to timely pay all applicable Import Charges required for customs clearance and delivery of the goods. Failure or refusal to pay such charges may result in delays, storage fees, return of the shipment, abandonment, destruction of the goods, or other actions taken by customs authorities or carriers.

To the fullest extent permitted by applicable law, if the Buyer refuses delivery, fails to pay Import Charges, or otherwise causes the shipment to be returned, abandoned, or destroyed, the Seller shall have no obligation to refund any amounts paid for the goods, shipping costs, customs charges, return shipping fees, storage fees, handling fees, or any other costs incurred in connection with the order.

The Seller shall not be liable for any delays, additional costs, penalties, confiscations, or other actions taken by customs authorities or governmental agencies in the destination country.

Delivery Address

Please make sure your shipping address, phone number, and contact details are correct before placing your order.

We are not responsible for delays caused by incorrect or incomplete delivery information.